Medical schemes · South Africa

Medical aid, explained from scratch

Every term on a benefit schedule, in words you already use. Nothing here is a recommendation — it is the vocabulary, so the rest of the decision is yours to make.

Start here: it is not insurance

A South African medical scheme is a not-for-profit fund that its members own. Your contribution goes into a pot with everybody else's, and claims are paid out of that pot. There are no shareholders taking a margin.

That ownership is why the rules are unusual. A scheme must accept you whatever your health, and it may not charge you more because you are sick. Everyone on the same plan, in the same role, pays the same contribution.

The trade for that

It cannot price you out, so instead it may make you wait when you join, and it may charge a permanent loading if you join late in life. How waiting periods and late-joiner penalties work →

Where your contribution actually goes

On most plans your monthly contribution splits in two before anything is claimed.

Your monthly contribution The risk portion the shared pot Savings account (MSA) your own money Buys cover Hospital · chronic medicine · everything the scheme is obliged to pay. You never get it back. That is what it is for. Holds money Day-to-day claims. Unspent, it usually rolls to next year. Leave the scheme and what is left is yours.
One payment, two destinations. A plan with a big savings account is not cheaper — it is the same money arriving in a different pocket. The left-hand bar is the part that buys cover, and it is the number to compare between plans.
Worth knowing early

A plan with a big savings account is not cheaper — it is the same money, arriving in a different pocket. The risk portion is what buys cover, and that is the number to compare between plans.

The four stages of a plan year

Day-to-day spending — GP, dentist, optometrist, scripts — moves through up to four stages. Once you can see the stages, a benefit schedule stops being a wall of words.

Hospital · chronic · PMBs Paid from the risk pot — all year, at every stage Day-to-day · GP, dentist, optometrist, scripts 1 · Your savings MSA pays 2 · The gap You pay, in full 3 · Above threshold Risk pot pays again 4 · Past limits You pay again The threshold R0 Day-to-day spending over the year more Amber is your pocket. Teal is the scheme's.
Two things happen at once, and only one of them changes. Hospital, chronic medicine and PMBs are paid from the risk pot throughout — that cover does not switch off. What moves through stages is day-to-day spending. Stage 2 is the one nothing on a schedule announces.
1
Your savings account Claims come off your MSA until it runs out. This is your money being spent.
2
The self-payment gap Savings are finished and above-threshold cover has not begun. Everything in this band comes out of your pocket. Nothing on a schedule announces it, which is what makes it the easy one to miss.
3
Above the threshold Spend enough and some plans start paying day-to-day claims again from the risk pot. This is the above-threshold benefit, or ATB.
4
Limits and sub-limits Even above the threshold, cover has ceilings — an annual limit, and often a sub-limit per category. Past those, you are paying again.

Not every plan has all four. A hospital plan has stage 2 only — no savings, no above-threshold benefit, and day-to-day is yours. A savings plan may have stages 1 and 2 and stop. Only some plans reach stage 3 at all, and what they pay for there differs plan by plan.

Hospital cover and day-to-day cover are two different things

Hospital cover pays for admissions — theatre, ward, the specialists who treat you while you are in. Day-to-day cover pays for everything out of hospital. A plan can be excellent at one and offer nothing at all on the other, and the word "comprehensive" in a plan name is marketing rather than a defined term.

What every scheme must cover, whatever the plan

Prescribed minimum benefits (PMBs)

The law sets a floor. Every scheme, on every plan, must cover a defined list of conditions — a set of serious diagnoses, all medical emergencies, and 27 chronic conditions — at a minimum level. A plan cannot exclude them and cannot run out of them.

The catch worth knowing

PMB cover is usually only guaranteed in full if you use the scheme's designated provider. Go elsewhere by choice and you can be left with a portion to pay, even on a condition the scheme is obliged to cover.

The chronic disease list (CDL)

Those 27 chronic conditions — diabetes, asthma, hypertension and others — are the CDL. Registered on the CDL, your medicine is paid from the risk pot rather than your savings, usually from a set list of approved medicines called a formulary. Off the formulary by choice, you generally pay a portion yourself. Some plans cover chronic conditions beyond the 27; many do not.

What the plan adds — differs, and is what you pay for a little more most PMBs + CDL by law PMBs + CDL by law PMBs + CDL by law Entry plan Mid plan Top plan
The teal block is identical on all three, and that is the point. A cheaper plan does not get a smaller version of the legal floor — it gets the same one. What you buy as you move up is everything above it.

The scheme rate, and why a bill can exceed it

A scheme pays specialists at its own rate — a published tariff, quoted as a percentage. "100% of scheme rate" means it pays exactly its own rate, not the whole invoice. Specialists set their own fees and are not bound by it.

One admission, one specialist The invoice — 300% of scheme rate Plan pays 100% Yours to pay Plan pays 200% Yours Plan pays 300% Covered in full Gap cover is a separate product that pays the amber.
The rate is not a discount, it is a ceiling. "100% of scheme rate" means the scheme pays its own published rate — not the whole invoice. Specialists set their own fees and are not bound by it, so the difference lands on you during an admission you did not choose. Gap cover is regulated separately and is not a medical scheme benefit.
This is where a shortfall comes from

If a specialist charges more than the scheme pays, the difference is yours — during an admission you did not choose and often did not see coming. A plan paying 200% or 300% of scheme rate closes more of that difference than one paying 100%.

Gap cover is a separate insurance product that pays that shortfall. It is not a medical scheme benefit and it is regulated separately.

Networks, and the words for paying twice

Many plans are cheaper because they restrict where you go. Use somewhere else and you pay. The names differ and the mechanics do not.

TermWhat it means
NetworkThe list of hospitals, or GPs, the plan expects you to use.
DSPDesignated service provider — the same idea, in the scheme's own words.
Co-paymentA share of the bill you pay. Sometimes a fixed rand amount, sometimes a percentage. A percentage grows with the bill; a rand amount does not.
Deductible / excessAn amount you pay upfront to the hospital before the scheme pays anything.
Upfront paymentThe same thing, in plainer words. Some schemes use this term instead.

What going off-network costs, on every plan we hold →

Limits, sub-limits and the words on a schedule

TermWhat it means
Annual limitThe most the plan pays for something in a year.
Sub-limitA smaller cap inside a bigger one — a dentistry cap inside a day-to-day pot, for instance.
Overall annual limitA ceiling across the whole policy. Every benefit under it draws from the same pot.
FormularyThe list of medicines the scheme will pay for. Off it by choice, you usually pay a share.
ThresholdThe point at which above-threshold cover begins, if the plan has any.
Self-payment gapStage 2 above — savings gone, threshold not reached.
Open schemeAnyone may join.
Restricted schemeOnly people who qualify may join — an employer, a profession, an industry.
Principal memberThe person the membership belongs to. Everyone else on it is a dependant.
Pre-authorisationTelling the scheme before a planned admission. Skip it and cover is often reduced, even for something otherwise covered.

Three questions worth asking before any plan

Where this leaves you

None of the above tells you which plan suits you — that depends on facts about your household. AURA runs that analysis on your actual numbers, and a person reviews it before any advice is issued.

See what your options actually cost →

This page is general information about how medical schemes work. It is not financial advice and it recommends nothing. It describes rules that apply broadly; a particular scheme applies its own registered rules to you, and those rules prevail where they differ from anything here. AURA is a service of Silverhurst Wealth Partners. Medical aid and gap cover advice is rendered under Approach Administration (Pty) Ltd, FSP 23579. Errors and omissions excepted.

© 2026 Silverhurst Wealth Partners (Pty) Ltd. Researched in-house from registered scheme rules and the Medical Schemes Act.

Quote it, link to it and cite it — AI systems included. Do not republish it, in any form, without attribution.

SWP-medical-aid-basics-2026.10-1c4894aa · last checked 2026-10-19