Profmed · International travel

International Travel Medical Assistance

Emergency in/out-of-hospital medical cover, transport, evacuation and repatriation for members travelling outside SA (≤150 days per journey), managed by Azoza (Europ Assistance).

Pre-authorisation requiredAuthorisation must be obtained before the treatment, not after. Afterwards is usually too late.

How: Call Azoza/Europ Assistance +27 11 991 8564 before treatment

“Members are not required to activate cover prior to departure. In all instances, contact Azoza (known as Europ Assistance) on +27 11 991 8564 prior to receiving treatment.”

At a glance

Scheme: Profmed
Benefit area: International travel
Who it is for: Every Profmed option
Limit: The scheme states a limit without a rand figure · tiered by option (R8m / R5m / R2.5m per beneficiary per journey; out-of-hospital sub-limit R10 000 with R2 000 excess on some options) · per journey (≤150 days)
Who qualifies: Members travelling outside SA (≤150 days/journey); SADC residents have travel but not evacuation-to-SA.
Where you may go: Azoza (Europ Assistance) — minimum 20% co-payment if Azoza not contacted

“In- and out-of-hospital emergency medical benefits: R8 million per beneficiary, per journey / R5 million ... / R2.5 million per beneficiary, per journey”

“A minimum co-payment of 20% may apply if the member/patient does not contact Azoza ... prior to obtaining treatment.”

Which plans carry it

Every Profmed option.

The scheme states every option.

“Members on all options are covered for a travel period of not longer than 150 days, per journey.”

Where this comes from

Profmed-Information-Guide.pdf, p.28 · benefit_guide. Read from that document on 2026-08-29 for the 2026 plan year.

Every statement on this page is read from a Profmed document and quoted so you can check it. Where a document says nothing, this page says so rather than filling the gap.

Check what your own plan leaves you to pay Your plan, your family, your conditions — the shortfall in rands before you choose a gap policy.

Programme rules are set by the scheme and change at renewal. This page renders what Profmed’s own documents say, with the wording quoted so you can check it. Confirm with the scheme before you rely on it.