Profmed · Auxiliary services

WHISPA, Trauma & HIV Exposure Assistance

Immediate and follow-up trauma counselling by a registered psychologist and PEP (post-exposure prophylaxis) treatment/management where a crime or occupational needle-stick creates HIV exposure risk.

You must registerThis benefit does not start on its own. Until you register, you are paying for cover you are not receiving.

How: 24-hour emergency helpline 0860 944 772; DSP Lifesense

“Please call 0860 944 772 for trauma and HIV post-exposure assistance.”

At a glance

Scheme: Profmed
Benefit area: Auxiliary services ⚠️ our best match, not the scheme’s own label
Who it is for: Every Profmed option
Paid from: risk
Who qualifies: Members/beneficiaries who are victims of crime; needle-stick-injured healthcare practitioners; not for members residing outside SA.
Where you may go: Lifesense — co-payment for non-DSP use

“This benefit is funded from Scheme risk and not from the member's day-to-day benefit limits.”

“Benefits must be accessed through the DSP, Lifesense, to avoid co-payments.”

Which plans carry it

Every Profmed option.

The scheme states every option.

“This benefit is not available to members residing outside the border of South Africa.”

Where this comes from

Profmed-Information-Guide.pdf, p.26 · benefit_guide. Read from that document on 2026-08-29 for the 2026 plan year.

Every statement on this page is read from a Profmed document and quoted so you can check it. Where a document says nothing, this page says so rather than filling the gap.

Check what your own plan leaves you to pay Your plan, your family, your conditions — the shortfall in rands before you choose a gap policy.

Programme rules are set by the scheme and change at renewal. This page renders what Profmed’s own documents say, with the wording quoted so you can check it. Confirm with the scheme before you rely on it.